SHIPPING AND DELIVERY
At this present time we are only accepting orders of our Soaps and Deodorants within the U.K.
Standard Delivery is £0.99 or £2.99 (depending on the item) with an estimated delivery time of 3-5 working days from order date. (Free for orders over £25)
Express Delivery is £2.99 or £4.99 (depending on the item) with an estimated delivery time of 1-2 working days from order date. (Free for orders over £40)
RETURNS AND REFUNDS
UK Returns Service
You can return your purchase (or part of it) for an exchange or refund within 14 days of receiving it, by simply sending the item (s) back to us at the address included on your dispatch note or please just contact us
We’re only able to cover postage costs for incorrect, mis-described or faulty items, which you can return to us free of charge by emailing us
Please make sure you get a receipt or proof of postage when you return an item to us, as we can’t be held responsible for items that don’t reach us.
You’ll need to return any items you don’t want in a fully resalable condition, which means unused and preferably in the original packaging too. We reserve the right to refuse a refund or exchange on items deemed not to be resalable, but this doesn’t affect your statutory rights in connection with faulty items.
If you return your entire order to us for a refund let us know by email that you’re planning to return it within 14 days of receiving it, then we’ll also refund any initial postage and packing charges. If you opted for Express Delivery, we can only refund the cost of standard postage and packing.
You can return sale items for refund or exchange within 14 days of receipt, but please allow up to 10 days for your return to be processed once it’s been received.